Welcome to Startuptive

We're glad you've decided to make us your shared office space!

You've joined a growing community of Toronto businesses and entrepreneurs, and our goal is to ensure that you feel welcome here.

WIFI INFORMATION:

Member Wifi: 

• Network: Startuptive 

• Password: start2014

Guest Wifi: 

• Network: Our Guests

• Password: ourguest

Startuptive has a dedicated Fibre Optics line with stable up/down capability. With our 5+ years history, we have not faced downtime. 

Still, if you ever face any issues with the WiFi let us know and we will get it fixed asap.

COVID-19 POLICY

• Everyone must be fully vaccinated

• Restrict close contact with co-workers/maintain social distancing

• Wash/Sanitize your hands before entering the premises + Keep washing/sanitizing often

• Wear your masks when in close proximity to other co-workers

• Use the Infrared Thermometer upon entering the space and note down your temperature on the sheet.

• Keep only necessary in-person meetings with clients/colleagues.

• cough or sneeze into the bend of your arm/cover with a tissue and then throw into the trash can, and wash your hands.

SPACE AND AMENITIES

Kitchen:

• Our kitchen comes equipped with microwave (How to Use), Fridge (User Manual), Nespresso Coffee Maker (How to Use), Black + Decker Coffee Maker (How to Use), Bosch Dishwasher (How to Use), Cuisinart Toaster (How to Use), and other appliances for you to use. Please refer to these links in order to understand how to operate. Brewed coffee and tea are free. Though if you prefer to have Nespresso, you need to get your own Nespresso coffee pods.

• The faucet placed on the right side of the sink is drinking water. The left side (red) can be used for hot water for tea/coffee and the right side for regular drinking water (room temperature). There is a 3-step water filter installed.

• In addition to the regular fridge, there is a mini-fridge is to the right of the sink, by the coat racks. We stock it with various cold beverages for Startuptive members.

• Kitchenware, utensils, glasses, and mugs can all be found in drawers next to and across from the sink. Please place all used items inside the dishwasher once finished.

• Please be sure to clean up after yourself, as the kitchen is the heart of our space. Make it a goal to leave the kitchen as if nobody used it. This will make a huge difference for all of us!

Fridge

• Fridge is for the use of all the community members, so please keep the items limited at all times

• Please make sure you consume the food items within 1-2 days (this includes food boxes, lunches, perishable snacks, etc)

• There is a shared section in the fridge where we/companies keep the sauces/regular condiments that everyone can use. Feel free to use them and also bring yours - remember, it will be shared. If you don’t want to share, please keep in other compartments

• Fridge gets cleaned every Friday evening. All the food items that look stale/kept in the fridge for more than 3-4 days will be trashed.

• The milk and the cream for the coffee can be found in the fridge

Printer Setup

• Printing is included at Startuptive as fair-use only (that means, a large quantity of pages are to be printed off-site at your own expense, i.e., textbooks, manuals, etc.)

• The printer is located in the dedicated desk area, next to the kitchen.

• You'll need to install the drivers for the printer, which can be downloaded HERE

• Click on "Drivers and Downloads", select the operating system for your computer, then download the printer drivers and install them.

Washrooms

• There are Men's and Women's washrooms on the second floor, to the left and right of the elevators.

• There are also four additional washrooms within Startuptive, two on the east wing and two on the west wing of the space. East wing has a fully accessible washroom, and also has a built-in shower, which is also considered a changing room.

• Please make sure to keep the washrooms clean and tidy.

Gym

• The gym is located in the basement of the building and can be accessed by anyone. There is a one time charge of $50/person and that will get you access to the gym*Subject to change as the gym is a privilege provided by building management, hence it is outside of control or decision of Startuptive. 

• The gym timings are: Currently Closed due to Covid Protocols 

• Please make sure you do not bring wet towels, clothes and other gym related things to the space. If yes, please make sure you are bringing them in a sealed bag.

Delivery packages

• Please use the address provided to you while signing up as the delivery address.

• All the deliveries can be found in the large password protected box placed right outside the premises. We check the box every day and deliver your packages to you. If sometimes you need to access the box urgently, let us know.

• Make sure the time of delivery is during the regular office hours Mon-Fri. The delivery couriers will not have access to the building during off hours, such as weekends or after 7 pm.

Gaming Area

• Feel free to use the PS4 Pro placed in the lounge area and challenge your boss/colleague

• Turn on the TV - Turn on the PS4 and you’re good to go. Use “Everyone” as the user if you are playing for fun. If you want to keep track of your progress, you can create a new user.

• Keep the volume to minimum during the office hours so others don’t get disturbed.

• You can increase the volume after 6 PM if there are no co-workers present or they are comfortable with the volume

• Please turn off the console after using and place the remotes in their designated place.

Phone Booths

• Please use phone booths rather than attending calls in the lounge/common areas

• Phone booths are equipped with power sockets so you can plug in your laptop/other devices

TEAM MEMBER'S INFORMATION

Startuptive requires information of all team members for registration, security and to providing access to Startuptive resources. Please share the following link with members and have it completed. Click the link HERE.

Name Cards for Private Suites:

• We would require a .PNG file with the company logo so we can print and install on the doors of the private rooms/offices allocated to you. These will also be used at the main space entrance

STARTUPTIVE ACCESS 

• For the space entrance, companies get personal access codes that can be used to enter the premises. Please make sure you don’t share that code with anyone apart from your employees.

• For personal rooms, we can generate different room codes for companies.

• The space is available 24/7 but the building times are 7 AM to 7 PM, Mon-Fri and 7 AM to 1 PM on Saturdays. For other times, you need an access pass provided by the building management. You need these access passes for the elevators to work. You need to tap your access card on the device installed in the elevator. There is a one-time setup fee of $25 from the building operators, it is not a deposit. To receive a access card to the building, please follow the steps below:

  1. Fill in this form with the details of the person requiring the access card: https://forms.gle/RgDdUauaxQMYtqVCA

  2. Pay the one-time building administrative access card fee using this link: https://next.waveapps.com/checkouts/6c9077060de044f28ad0128311e5ee86

  3. Inform the Startuptive team upon form submission and payment at: hello@startuptive.com

  4. Startuptive will take the process further with the building management to obtain the access card (Process time: 2-3 business days, but we will try to get it to you asap).

Guest Policy

• Guests are welcomed at Startuptive

• Try to keep a limited number of guests at one point of time

• Guests can access the lounge areas & conference/meeting rooms when required. Please don’t allow guests to enter your personal space

• Guests get access to the WiFi (Separate guest login mentioned above), tea/coffee and lounge desks

• It is always better to inform us about the guests that you/your company is expected to have

• Never provide the space/building access passes/codes to any guest whatsoever.

• If the guests are using the space for more than 4 hours, please understand that there is a costs involved and it is $20 plus HST per guest per day (above 4 hours)

Car/Bike Parking

• There is car parking available in the building at $250 plus HST per month (one of the cheapest in the Downtown area). Use this link to book your daily/monthly parking: LINK

• For day parking there are a few parking spaces nearby and they cost $25-30 per day.

• Bike parking is available for free. One spot is in front of the building and the other one is 20m away from the building (caged) which comes with a monthly cost

• Both car parking and bike stalls are managed by the building property management, including the security, and billing. 

CLEANLINESS

• Please treat the space with respect and maintain proper hygiene and cleanliness

• If you are bringing cups/utensils at your designated space, make sure you bring them back to the kitchen before EOD

• Rinse the plates/spoons/cups/glasses/forks/knives/other utensils you use and then keep in the dishwasher

• There are trash cans placed in every room, in the lounge, and the kitchen. Please use them to throw away any trash

• There are two trash bins in the kitchen, one for regular trash and one for recycling, please make use of them.

• Keep your rooms tidy and don’t leave perishable items after you leave for the day

HOW TO BE A GREAT CO-WORKER:

1. Practice Covid-19 regulations: We request you to please maintain social distancing, and follow all covid related regulations in order to safeguard yourself and others around you. 

2. Practice leaving no traces in the kitchen: The kitchen is the heart of our space. When cleaning up, make a goal to leave the kitchen as if nobody used it. Place items used back in dishwasher and organizing items, wiping surfaces and other small tasks can make a big difference for everyone.

3. Keep a pleasant and quiet phone voice: If you’re on a call and the person on the other end has a hard time hearing you, try to work out a different time to call, or go to another part of the building, if possible. Talking in a normal voice prevents conflicts and ensures that other workers can hear their clients on their phones.

4. Bring your own supplies: And if a member of Startuptive loans you supplies, try to return or replace them as a courtesy.

5. Be friendly and courteous: Make an effort to keep a pleasant tone, greet coworkers, and listen patiently. This boosts morale and fosters good working relationships.

6. Stick to the schedule for conference room bookings: If you know that your booking time has finished, try your best to clean up and vacate the room in a timely manner and so that the next group can get to use their full booking on-time, same as how you would like to start your meeting.

7. Be aware of scents you're wearing: If you like a certain perfume, lotion or air freshener, make sure that it is subtle, as some people may be sensitive to smells.

8. Be a courteous eater: If you eat at Startuptive, it’s best to choose mild foods that do not leave strong odors. When you finish eating, you can keep everyone happy by throwing away your trash and taking care of your dishes. Also, this sets a good example for others.

9. Try to make connections: One of the biggest benefits of a shared workspace is the opportunity to network! Reach out to other Startuptive members, and get to know them and what they do. These connections can be valuable and could help earn you some word-of-mouth advertising.

10. Replace things when you use them: If you’re using the printer and it runs out of paper, refill the paper tray. When you finish the coffee, start a fresh pot. These small gestures show other members that you care about their comfort.

11. Use your allowed space: When people find shared office space for rent, they usually have permission for certain areas. If you do not use extra unauthorized space, you ensure that other workers have access to their needed spaces, and this helps people build respect for one another.

Thanks for reading! If we all make an effort to follow these guidelines, Startuptive will be a friendly and efficient space for all of us.

STARTUPTIVE COMPANY POLICY

All of Startuptive’s events and operations, and the Startuptive space itself, have an anti-harassment policy:

Startuptive is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, or religion. We do not tolerate harassment of people at our events or space in any form. People violating these rules may be sanctioned or expelled from the space or the event at the discretion of any Startuptive member.

Harassment includes:

• • Offensive verbal comments

  • Sexual images in public spaces

  • Deliberate intimidation

  • Stalking

  • Following

  • Photography or recording without consent

  • Sustained disruption of talks or other events

  • Inappropriate physical contact

  • Unwelcome sexual attention

People asked to stop any harassing behavior are expected to comply immediately. Any behavior or action experienced as harassment will be responded to as such.

Please contact a Startuptive team member with any issues that arise. 

Startuptive member does not and shall not discriminate or harassment on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. 

We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

We have a zero-tolerance policy for discrimination and harassment. If anyone is found to be in violation of these terms, they will be asked to leave our space immediately. 

STARTUPTIVE LAYOUT MAP